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Service

Focusing on customers, Shenzhen Zhigu Tianchu Technology Co., Ltd. provides 365 day, year-round,
minute level standby after-sales service

Current location:Home>Service>Service support

SERVICE SUPPORT

Customer Service

7 x 24h customer service

China unified service hotline

400 995 8388

No.601, Building B, Xinfeng Building, No.25, Weitai Road, Yangguang Community, Xili Street, Nanshan District, Shenzhen


T-Chef adheres to the service concept of professional, efficient, and customized, and is committed to providing customers with high-quality services. Pursuing customer satisfaction is our consistent goal. T-Chef has a comprehensive after-sales service system with over 100 service engineers stationed in 32 offices nationwide. We respond promptly to customers' service needs, resolve issues in a timely manner, and create more value for customers.

Service content

7x24 hour customer service

Full remote technical support

All-round and on-site maintenance

Customer experience continues to improve

Free equipment operation training

All-round planning and design

National Marketing Operations Center

  • Headquarters

    601, Building B, Xinfeng Building, No. 25 Weitai Road, Yangguang Community, Xili Street, Nanshan District, Shenzhen

  • Hong Kong Subsidiary

    Room 20 Unit  B3,07/F Tuen Mun Industrial  Centre NO 2 San Ping Circuit Tuen Mun HK

  • East China Operation Center:

    Blossom  Century Center, 800 Minhe Road, Xiaoshan District, Hangzhou City

Contact Us

  • Address

    601, Building B, Xinfeng Building, No. 25 Weitai Road, Yangguang Community, Xili Street, Nanshan District, Shenzhen

  • Contact Number

    400 995 8388

  • E-mail

    zgtcbm@t-chef.cn