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About

-Vision - Intelligent Cooking Expert and Smart Kitchen Leader

-Mission - Empowering China's catering industry with technology to enhance industry happiness

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Job Recruitment

Customer Success Executive

Shenzhen

1

2025-01-09

DESCRIPTION

1. Responsible for proposing user needs and product definition for smart cooking products and smart kitchen solutions;

2. Responsible for simulating customer testing of products and proposing improvement requirements;

3. Responsible for personnel training and technical guidance in the areas of training, guidance and after-sales service after product delivery;

4. Other matters related to product definition and improvement, customer demand solutions, dish development, and usage training.

Qualifications

1. A technical school or technical secondary school or above for cooking, a college degree or above for cooking or food engineering;

2. More than 3 years of experience in the kitchen of the catering industry, familiar with the catering industry, experience in kitchen management or dish development, and has served as a dish development manager, chef, etc.;

3. Experience in standardization of Chinese food, preferably with experience in participating in or using cooking robots or multi-purpose steam ovens;

4. Ability to systematically analyze customer kitchen and cooking needs and propose standardized solutions;

5. Hardworking and down-to-earth, strong learning ability, good communication skills and emotional intelligence, cheerful and outgoing personality;

6. Ability to lead a team and build a system.