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Service

Focusing on customers, Shenzhen Zhigu Tianchu Technology Co., Ltd. provides 365 day, year-round,
minute level standby after-sales service

Current location:Home>Service>Service support

SERVICE SUPPORT

Customer Service

7 x 24h customer service

China unified service hotline

+86 17727968949

No.101, 201, 601, Building B, Xinfeng Building, No.25, Weitai Road, Yangguang Community, Xili Street, Nanshan District, Shenzhen


U-Chef adheres to the service concept of professional, efficient, and customized, and is committed to providing customers with high-quality services. Pursuing customer satisfaction is our consistent goal. T-Chef has a comprehensive after-sales service system with over 100 service engineers stationed in 32 offices nationwide. We respond promptly to customers' service needs, resolve issues in a timely manner, and create more value for customers.

Service content

7x24 hour customer service

Full remote technical support

All-round and on-site maintenance

Customer experience continues to improve

Free equipment operation training

All-round planning and design

National Marketing Operations Center

  • Shenzhen Headquarters

    No.101, 201, 601, Building B, Xinfeng Building, No.25, Weitai Road, Yangguang Community, Xili Street, Nanshan District, Shenzhen

  • Hangzhou

    Building B, No. 281, Shenban Road, Shangtang Street, Gongshu District, Hangzhou City, Zhejiang

  • Wuhan

    Building B, Jinjin Garden, Agricultural Hongshan Square, Yaojialing Donghu Road, No.66 Zhongbei Road, Wuchang District, Wuhan City, Hubei

  • Hong Kong

    SkyDew (Hong Kong) Technology Limited RM5, 4/F, Hilder Ctr, 2 Sung Ping St, Hung Hom, KLN, HK


Contact Us

  • Address

    Rooms 101, 201, and 601, Building B, Xinfeng Building, No. 25 Weitai Road, Yangguang Community, Xili Street, Nanshan District, Shenzhen

  • Contact Number

    17727968949 (same number on WeChat)

  • E-mail

    zgtcbm@t-chef.cn